FAQ's

Serious stuff

Somethings not right

Have we charged you too much? Is something wrong or missing from your order? We urge you to contact us as soon as possible if something isn't right. We want happy customers, so please tell us when you're not happy so we can try and do something about it! If you want more info on returns etc. please check our Shipping & Refunds page.

Email contact

Nobody likes receiving unsolicited email, which is why we when asked for you email address we default to you having opted out of the mailing list. If you want to hear from us when we release new designs then opt in! We want you to choose if you want to hear from us.

Data usage

We respect your right to keep your data private, we hold onto your data for as little time as possible. Some data needs to be held for accounting purposes (yawn), but we'll make sure what we do keep is the minimum for those practices.